NOTE: MA5 Software is no longer available to purchase. Purchase Eze for Mobile Alarm. Please contact us for more details.
Legacy Support Update – Important Notice for MA5 Users
With the nationwide 3G network switch-off in 2025, your current MA5 modem may be affected.
A new modem option is now available to ensure continued operation and connectivity.
Please contact our team for further details.
The MA5 software is designed to operate with MicroScan Version 5 (build 2080 or later) software only.
Important Notes:
- MA5 will only operate correctly using MicroScan V5 build 2080 or later!
- Microsoft .NET must be installed before MA5!
- Install in this order:
- MicroScan V5 (build 2080 or later)
- Microsoft .NET Framework 2.0 (Microsoft .NET 3.5 SP1, which includes .NET 2.0, can be downloaded free).
- MA5
The MA5 software requires the purchase of a key for operation.
Critical Warnings:
- MA5 must be run with administrator access level for correct operation.
- This version of MA5, must be used on Windows x64 (64 bit) platforms. Previous MA5 versions will not function correctly. Note: This MA5 version is also for use on Windows x86 (32 bit) platforms.
- Due to recent Windows security updates by Microsoft (May 2017), the user running the MicroScan program must be granted Modify rights to the hidden folder C:\ProgramData\ma5server
Emailing to office 365 servers is not supported (smtp.office365.com).
