NOTE: MA5 Software is no longer available to purchase. Purchase Eze for Mobile Alarm. Please contact us for more details.
Legacy Support Update – Important Notice for MA5 Users
With the nationwide 3G network switch-off in 2025, your current MA5 modem may be affected.
A new modem option is now available to ensure continued operation and connectivity.
A Mini SIM card is required for the new 4G modem if your current modem doesn’t have one.
Please contact our team for further details.
The MA5 software is designed to operate with MicroScan Version 5 (build 2080 or later) software only.
Important Notes:
- MA5 will only operate correctly using MicroScan V5 build 2080 or later!
- Microsoft .NET must be installed before MA5!
- Install in this order:
- MicroScan V5 (build 2080 or later)
- Microsoft .NET Framework 2.0 (Microsoft .NET 3.5 SP1, which includes .NET 2.0, can be downloaded free).
- MA5
The MA5 software requires the purchase of a key for operation.
Critical Warnings:
- MA5 must be run with administrator access level for correct operation.
- This version of MA5, must be used on Windows x64 (64 bit) platforms. Previous MA5 versions will not function correctly. Note: This MA5 version is also for use on Windows x86 (32 bit) platforms.
- Due to recent Windows security updates by Microsoft (May 2017), the user running the MicroScan program must be granted Modify rights to the hidden folder C:\ProgramData\ma5server
Emailing to office 365 servers is not supported (smtp.office365.com).
