Intech Micro

Tech Support:

 

Download Latest 2400-IS USB Driver File - For Windows 7/8/8.1/10 (v6.7.4)

 

2400-IS Settings:

To view settings 'Right Click' on Computer -> click Manage -> click Device Manager (Or access via Control Panel -> Hardware and Sound -> Device Manager):
Device Manager

2400-IS = Silicon Labs CP210x USB to UART Bridge (COM3) - [Highlighted above].

Note: Your COM Port # may differ.

 

Within MicroScan (Version 5.1 or later):

  • “COMx Silabs” is picked up from the computer registry so it means that the USB driver has been installed.
  • “Not Installed” is shown if the USB driver has been installed, but no 2400-IS is currently plugged in to the computer.

Normal operation within MicroScan (Setup Tools -> MicroScan Interface -> Show Ports):

MicroScan - Show Ports

Note: You can click on 'Find 2400-IS' under Setup Tools > MicroScan Interface - this will automatically detect that the 2400-IS is plugged in and set the correct port number to use:

MicroScan Interface - Find 2400-IS

2400-IS Unplugged in MicroScan (Setup Tools -> MicroScan Interface -> Show Ports):

MicroScan - 2400-IS Unplugged

2400-IS Unplugged in Device Manager:

Device Manager - 2400-IS Unplugged

 

2400-IS USB Driver NOT Installed in Device Manager:

2400-IS Driver NOT Installed

Note: If required - download the latest USB driver (v6.7.4) for the 2400-IS. The USB driver is automatically installed with MicroScan (Version 5.1 or later) or Station Programmer.

Also note:

  • Admin rights are required to install driver software.
  • Restart the computer if the USB driver is shown to be installed, but not operating properly.
  • USB cable cannot exceed 5m.
  • RS232 cable cannot exceed 15m.

 

 

Download Legacy Windows XP/Vista USB Driver (v6.7)

Note: Download this file if still using Windows XP/Vista. Please note that Microsoft have ended support for XP/Vista and as such this link is provided as a service only.

Download Legacy Windows 2000 USB Driver (v6.3a)

Note: Download this file if still using Windows 2000. Please note that Microsoft have ended support for 2000 and as such this link is provided as a service only.